Operations Management

Operations Management
  • Product Code: Digital PDF
  • Availability: In Stock
  • £48.99
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Operations may not run the world, but it makes the world run!

To truly understand the way a business operates, you need to get your hands dirty - that’s how you get to appreciate what's actually happening within an organization. Looking inside for the answers is what Operations Management is all about. Learn from world-leading experts Nigel Slack and Alistair Brandon-Jones and benefit from their wealth of experience helping improve businesses of all shapes and sizes. Strategic in its perspective, the book offers a comprehensive and practical way to explore key concepts and see them in action through a plethora of international examples.

  • What makes Operations Management, 9th edition work so well?
  • Clear structure (thanks to the “4 Ds” model of operations management);
  • Real life examples through the ‘operations in practice’ boxes and case studies;
  • Worked examples blend qualitative and quantitative perspectives;
  • Critical commentaries pose alternative views where appropriate;
  • Summary answers to key questions in practical bullet points;

'Operations Management is engaging and accessible, but it never dumbs-down. The book is comprehensive, but not overwhelming. Students hold on to this one; it’s a ‘keeper’.'- Michael Shulver, Birmingham Business School;
'This continues to be the definitive operations Management text  … written by the masters of the field!' - Dr Ross Ritchie, Lecturer in Operations Management, Loughborough University;
'An essential text packed full of up-to-date examples that really bring the subject to life' - Claire Moxham, University of Liverpool Management School;

About the Author

Nigel Slack is an Emeritus Professor of Operations Management and Strategy at Warwick University, an Honorary Professor at Bath University and an Associate Fellow of Said Business School, Oxford University. Previously he has been Professor of Service Engineering at Cambridge University, Professor of Manufacturing Strategy at Brunel University, a University Lecturer in Management Studies at Oxford University and Fellow in Operations Management at Templeton College, Oxford. He worked initially as an industrial apprentice in the hand-tool industry and then as a production engineer and production manager in light engineering. He holds a Bachelor’s degree in Engineering and Master’s and Doctor’s degrees in Management, and is a Chartered Engineer. He is the author of many books and papers in the operations management area, including The Manufacturing Advantage, published by Mercury Business Books, 1991, and Making Management Decisions (with Steve Cooke), 1991, published by Prentice Hall, Service Superiority (with Robert Johnston), published in 1993 by EUROMA, The Blackwell Encyclopedic Dictionary of Operations Management (with Michael Lewis) published by Blackwell, Operations Strategy together with Michael Lewis, the fourth edition published by Pearson in 2014 and Perspectives in Operations Management (Volumes I to IV) also with Michael Lewis, published by Routledge in 2003, Operations and Process Management, with Alistair Brandon-Jones, Robert Johnston and Alan Betts, now in its 4th edition 2015. He has authored numerous academic papers and chapters in books. He also acts as a consultant to many international companies around the world in many sectors, especially financial services, transport, leisure and manufacturing. His research is in the operations and manufacturing flexibility and operations strategy areas.

Alistair Brandon-Jones is a Professor in Operations and Supply Management and Associate Dean for Post-Experience Education at the University of Bath School of Management, He was formerly a Reader at Manchester Business School, an Assistant and Associate Professor at Bath School of Management and a Teaching Fellow Warwick Business School, where he also completed his PhD. His other books include Operations and Process Management, Essentials of Operations Management, and Quantitative Analysis in Operations Management. Alistair is an active empirical researcher focusing on e-enabled operations and supply management, healthcare operations, and professional services. This work, supported by a range of grants, has been published in many leading management journals. Alistair has consulting and executive development experience with organizations around the world, in various sectors including petrochemicals, health, financial services, manufacturing, defence, and government. In addition, he has won several university, national, and international awards for teaching excellence.
Author
Author Benjamin Graham was an economist and professional investor. Graham is considered the father of value investing, an investment approach he began teaching at Columbia Business School in 1928 and subsequently refined with David Dodd through various editions of their famous book Security Analysis. Graham had many disciples in his lifetime, a number of whom went on to become successful investors themselves. Graham's most well-known disciples include Warren Buffett, William J. Ruane, Irving Kahn and Walter J. Schloss, among others. Buffett, who credits Graham as grounding him with a sound intellectual investment framework, described him as the second most influential person in his life after his own father. In fact, Graham had such an overwhelming influence on his students that two of them, Buffett and Kahn, named their sons Howard Graham Buffett and Thomas Graham Kahn after him. Graham also taught at the UCLA Anderson School of Management. David L. Dodd, taught finance at Columbia University for four decades and co-author of ''Security Analysis,'' a standard work in the investment field. Dr. Dodd, a graduate of the University of Pennsylvania, received his master's and doctoral degrees at Columbia. He joined the Columbia faculty in 1922 and rose to full professorship in 1947. He served as associate dean of the Graduate School of Business from 1948 to 1952, and he retired in 1961.

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